pve-docs/getting-help.adoc

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[[getting_help]]
Getting Help
------------
ifdef::wiki[]
:pve-toplevel:
endif::wiki[]
Proxmox VE Wiki
~~~~~~~~~~~~~~~
The primary source of information is the {webwiki}. It combines the reference
documentation with user contributed content.
Community Support Forum
~~~~~~~~~~~~~~~~~~~~~~~
We always encourage our users to discuss and share their knowledge using the
{forum}. The forum is moderated by the Proxmox support team. The large user base
is spread out all over the world. Needless to say that such a large forum is a
great place to get information.
Mailing Lists
~~~~~~~~~~~~~
This is a fast way to communicate with the {pve} community via email.
* Mailing list for users:
http://lists.proxmox.com/cgi-bin/mailman/listinfo/pve-user[{PVE} User List]
{pve} is fully open source and contributions are welcome! The primary
communication channel for developers is the:
* Mailing list for developers:
http://lists.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[{PVE} development
discussion]
Commercial Support
~~~~~~~~~~~~~~~~~~
{proxmoxGmbh} also offers enterprise support available as
https://www.proxmox.com/en/proxmox-virtual-environment/pricing[{pve} Subscription Service Plans].
All users with a subscription get access to the {pve}
<<sysadmin_enterprise_repo,Enterprise Repository>>, and--with a Basic, Standard
or Premium subscription--also to the Proxmox Customer Portal. The customer
portal provides help and support with guaranteed response times from the {pve}
developers.
For volume discounts, or more information in general, please contact
mailto:sales@proxmox.com[sales@proxmox.com].
Bug Tracker
~~~~~~~~~~~
Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue
appears, file your report there. An issue can be a bug as well as a request for
a new feature or enhancement. The bug tracker helps to keep track of the issue
and will send a notification once it has been solved.